ESRM Program · Financial Cluster
Loss Prevention
Find out where your inventory, cash, and equipment are actually going.
$2,500 fixed-fee assessment 3–4 weeks Credited toward the vCSO program
Led by Don Oxman, CPP, CISSP, CISM. Licensed by Texas DPS. In business since 2013.
Most companies book shrinkage and move on.
Loss prevention is one of thirteen domains in our Enterprise Security Risk Management (ESRM) program, and part of the Financial cluster with Fraud Risk Mitigation. It covers theft, shrinkage, and damage across your physical footprint: copper wire leaving a job site in Denton, short pallets at a Fort Worth warehouse, or cash drawers that never quite balance.
In most small and midsize companies, loss prevention belongs to whoever runs the location. The store or plant manager pulls camera footage when something goes missing, the controller books the variance at year end, and the insurance deductible covers the rest. Nobody looks across sites or over time, so the same losses keep repeating and get treated as a cost of doing business. We help you find where the losses come from and put controls in place that stop them.
Where losses usually come from
Internal theft
Employees with keys, alarm codes, and system access can take a great deal over time, usually in amounts small enough to go unnoticed.
External theft
Shoplifting, organized retail theft, and after-hours break-ins at yards and job sites, especially where tools, metals, and electronics are easy to reach.
Inventory records
When physical counts, receiving logs, and the inventory system disagree, nobody can tell theft from a paperwork error, and real losses hide in the gap.
Cash & returns
Cash shortages, voided sales, refund abuse, and point-of-sale overrides go unnoticed when nobody reads the exception reports.
Cargo & shipping
Product disappears at the dock, in a trailer, or in transit, and short shipments get written off without anyone checking the seals or the carrier.
Damage & spoilage
Accidents, equipment failures, and spoiled or damaged stock cost real money, and much of it can be prevented with basic handling and storage rules.
Five questions for leadership
- Do you know your shrinkage by location, and whether it went up or down last year?
- Does anyone review voids, refunds, and inventory adjustments on a regular schedule?
- Who has keys, alarm codes, and after-hours access, and when was that list last checked?
- When a loss is discovered, is there a written process for what happens next?
- Could an employee report suspected theft without going through their own manager?
If you answered “no” or “not sure” to any of these, that is where we would start. Most of these gaps cost little to fix before an incident and a great deal to fix after one.
How an Engagement Works
Every ESRM domain starts with the same fixed-fee assessment. If you decide to continue, we credit the fee toward the program, and loss prevention becomes part of your vCSO engagement alongside whichever other domains you need.
Loss Prevention Assessment
- Interviews with operations, the controller, site or store managers, and whoever runs receiving and inventory.
- Structured review: a 15-question risk profile, a 25-point practices checklist, and a maturity score from 1 (Initial) to 5 (Optimized).
- Loss profile: your locations, high-value inventory, cash handling, shipping, and recent loss history.
- Gap analysis against recognized loss prevention practice and your own loss data.
- Written report and prioritized roadmap, walked through with your leadership team. The report is yours whether or not you continue.
The fee is credited in full toward the program if you start within 90 days.
The vCSO / ESRM Program
- Assess (Q1): we start from your assessment findings.
- Build (Q2): written loss prevention policies, cash handling and receiving procedures, key and access control, and a process for documenting loss events.
- Loss tracking: a simple way to measure shrinkage and losses by site, so you can see whether the new controls are working.
- Training for managers and front-line staff on spotting and reporting theft, plus an anonymous way to report concerns.
- Operate (Q3+): we stay on as the named owner, with quarterly loss reviews, periodic site walk-throughs, and reporting to leadership.
Month to month. Cancel with 30 days’ notice. About the vCSO program →
Site & Loss Reviews
- Site walk-through of receiving, storage, cash handling, and after-hours.
- Inventory review: how counts, adjustments, and write-offs are handled.
- Loss event review: how a specific loss happened and which controls failed.
- Written findings and a short action list for the site or store manager.
Why Total 360
Physical and digital, one advisor
Losses run through both the stockroom and the systems that track it. We look at locks, cameras, and procedures alongside inventory and point-of-sale controls.
Controls that fit the operation
Procedures that slow down receiving or checkout get skipped. We design controls a busy store or plant manager can actually follow on a normal day.
Experienced leadership
Led by Don Oxman: M.S. in Security Management, CPP, CISSP, CISM. U.S. Army and AT&T background. In business since 2013 and licensed by Texas DPS.
Common questions
What does a loss prevention assessment cost?
$2,500, as a fixed fee. It usually takes three to four weeks from kickoff to the readout. If you start the vCSO program within 90 days, the full fee is credited toward it.
What do we get at the end of the assessment?
A written report with your maturity score from 1 (Initial) to 5 (Optimized), the gaps we found against recognized loss prevention practice and your own loss data, and a prioritized roadmap. We walk your leadership team through it, and the report is yours whether or not you continue.
Do we have to sign up for the full program?
No. The assessment stands on its own. If you continue, loss prevention runs inside the vCSO program at $2,500 to $7,500 a month depending on scope. It is month to month, and you can cancel with 30 days’ notice.
Can we buy site & loss reviews without the program?
Yes. They are available to any client. Billed per site, quoted in advance.
Will you replace the people and providers we already use?
No. We work alongside your IT provider, attorney, insurer, and other advisors. We set the standard, help them meet it, and check that the work gets done.
Start with a 30-minute Risk Discussion
No deck and no sales pitch. Tell us where you are losing inventory, cash, or equipment, and what you have already tried. We’ll give you an honest read on the gaps and send a scoped proposal within five business days.
Schedule a Risk Discussion Or call 817-677-0515 · info@total360security.com